Paying up to £25,000 pro-rata - Are you an experienced Customer Service Administrator looking for a flexible, part-time role within a supportive and well-established business? Our client, a market leader based in Bury, North Manchester, is seeking a dedicated and professional individual to join their growing team.
This is a fantastic opportunity to join a company with an excellent reputation in its sector, offering a positive working environment and genuine work-life balance.
THE JOB
Reporting to the Office Manager, as Part Time Customer Service Administrator you will play a key role in delivering exceptional customer service.
Your responsibilities will include:
- Handling a high volume of customer enquiries via phone and email
- Providing accurate information and resolving queries efficiently
- Updating and maintaining customer records
- Liaising with internal teams and third-party partners
- Sending correspondence to customers regarding memberships and renewals
- Ensuring customers are kept informed and supported throughout their journey
- Carrying out general admin tasks to support the wider team
Working Hours
- 18–20 hours per week, ideally across Monday, Wednesday, and Thursday
- Some flexibility on working days can be offered for the right candidate
THE PERSON
We’re looking for someone with:
- Proven experience in a customer service or administration role
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- A proactive, can-do attitude and a collaborative approach to teamwork
- Proficiency in Microsoft Office (Outlook, Word, Excel, etc.)
THE BENEFITS
- Competitive salary
- Part-time hours 18–20 hours/week (flexible working pattern considered)
- 22 days holiday + bank holidays (pro-rata)
- Free, secure onsite parking
- Pension scheme
- Smart-casual dress code
- A friendly, supportive team environment
If you’re passionate about delivering excellent customer service and want to join a business where you can make a difference, we’d love to hear from you.
Apply now to take the next step in your career.
Please note – applicants must have the right to work in the UK as sponsorship is not available.