Pension Administrator

Office Support - Ramsbottom, North West

Ref: 706Friday 8 September 2023

£20,000 - £25,000 + Benefits

A highly regarded financial services organisation based in Ramsbottom are looking for a Pension Administrator to join their expanding team. This is a permanent job opportunity that will be office based. The office hours are 9am-5pm Monday to Friday.


Reporting to the company Directors, you will be responsible for supporting the Account Managers in their day-to-day operations.

Your responsibilities will include:

  • Handling scheme correspondence, pension scheme investments and pension scheme disinvestments.
  • Issuing reminder letters
  • Setting up new schemes and filing returns
  • Opening and sending post
  • Preparing and issuing scheme anniversary packs and invoices
  • Processing cash contributions and cash transfers
  • Processing pension scheme payments
  • Answering the telephone and dealing with general enquiries
  • Liaising with banks, insurance companies and investment providers for investment registration, changing signatories, and obtaining valuations
  • Updating the back-office systems with information and ensuring accuracy of all records and files
  • Reporting any operational risks to the Directors


The ideal Pension Administrator will be a highly organised and experienced administrator that is used to working to deadlines. Outstanding customer service skills and communication skills are essential. A high attention to detail along with the ability to explain information, both clearly and simply is also essential.


  • 100% office based
  • Discretionary annual bonus
  • 25 days holiday plus the bank holidays 
  • Flexi-time policy
  • Death-in-service policy
  • Contributory pension scheme
  • A friendly team and welcoming team
  • Regular team social events

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