Are you an experienced Sales Ledger professional looking to join a purpose-driven organisation that genuinely makes a difference? We’re partnering with a highly regarded social housing provider in Salford, offering a fantastic opportunity to join a collaborative and supportive finance team in a modern, hybrid working environment.
This is a varied and rewarding role where you’ll play a key part in ensuring the smooth running of the sales ledger function, while contributing to a wider team that values teamwork, development, and continuous improvement.
The Role
As Sales Ledger Officer, you will support the delivery of a professional finance service, taking ownership of invoicing and credit control processes for non-rental income streams.
Key Responsibilities
- Raise and issue sales invoices to care providers for void fees and office rentals
- Process recharge invoices to customers, appointees, and care providers for repairs
- Ensure compliance with VAT recovery processes
- Allocate incoming receipts accurately within the accounts system
- Manage end-to-end credit control processes, ensuring timely payment and escalating where necessary
- Provide cover for Income Officers, including processing direct debits and standing orders
- Support the recovery of underpaid rent and utility balances
- Handle customer and appointee queries with sensitivity and professionalism
- Review and apply annual invoice uplifts in line with contractual agreements
- Monitor and resolve credit balances, including arranging refunds where required
- Maintain strict GDPR compliance across all communications
- Contribute to team objectives and support wider finance activities as needed
About You
- Previous experience in a Sales Ledger and/or Credit Control role
- Strong working knowledge of Microsoft Office packages, particularly Excel, with the ability to analyse financial data and transactions
- Excellent numeracy and literacy skills with a high level of accuracy and attention to detail
- Confident communicator, able to manage sensitive conversations professionally
- Highly organised with the ability to manage multiple priorities
- A collaborative team player with a proactive and flexible approach
- Committed to continuous improvement and personal development
What’s on Offer
- Hybrid working model for better work-life balance
- Brand new, modern office space in Salford
- On-site parking
- A supportive, inclusive, and collaborative culture
- The opportunity to work for an organisation making a real social impact
