Client Testimonials

“I have known Claire for many many years.  Too many to count, to be honest.  Claire has assisted me personally in my very early career to find suitable positions.  As I climbed the ladder, I used Claire’s previous employers to assist with recruitment.  I think that it’s the individual rather than the company that you choose and so as Claire moved and now set up in her new partnership I clearly moved with her.  I had never worked with Tracy before so it was nice to have the introduction whilst they were working on our recent Head of Finance recruitment.  It’s so important that the recruiter understands our business and my teams to know that the candidate they put forward is one that will fit. The candidate appointed has been fantastic and shows the calibre of individuals on your books." - Finance Director


“Right from my first meeting with Tracy she came across as extremely professional and has been a pleasure to work with. From the outset, Tracy (& Claire) was very keen to understand our recruitment needs, also ensuring they had an understanding of the organisations' culture, values, and environment.  I think this investment at the start ensured that they had a good grasp of what we were looking for and as such were better placed to offer a great experience for both candidates and us. I am pleased with all three candidates we have recruited with BTS and would definitely work with Tracy again.” – Finance Director


“I've known Claire for a number of years, and she is a true professional.  She has a rare talent for actually listening to the requirements of the role you wish to fill and tries to find the most suitable candidates. We filled a role here recently but unfortunately, the lockdown has put off their training while they are being furloughed. I've also had dealings as a candidate myself and again she’s a pleasure to be with. Always tells things as they are and no flowery rubbish. Claire is a delight to work with” – Finance Manager


“We chose Bayman, Topping & Smythe to support the recruitment of a Finance Business Partner, recognising the depth of knowledge and experience that Claire and Tracy have in financial recruitment and previous experience of working with them both over many years. From the start of the process, Claire and Tracy invested time to understand our organisational culture and identify the knowledge, skills, and competencies we required in the role of the candidate to be a success in our business. The process was professional from the beginning, with Bayman, Topping & Smythe undertaking proactive networking to source candidates that met our brief, producing a shortlist of pre-interviewed candidates that met our brief. The collaborative approach delivers results; our new employee was making a positive impact with us from week 1, confirming the benefits of choosing Bayman, Topping & Smythe’s ethical approach of finding the right candidate for the employer and the right role for the candidate to ensure a genuine fit for us both.” – Head of Finance


“Very refreshing compared to experiences with other agencies. Tracy did some recruitment for a role which we’d had no real success with by other means for the best part of six months.  We had a face to face visit from Tracy (other agencies don’t tend to do this at all). We had two or three CV's within a couple of weeks (and bear in mind this was around Christmas when recruitment slows down) – all good quality. Tracy wasn’t pushy, was honest about the strengths and weaknesses of the candidates, and gave us some very sensible and calm advice to resolve a little issue that came up during the onboarding. The admin was excellent – calls got returned, interviews got scheduled quickly (you don’t always get this with other agencies). Tracy is working with other parts of our business and we felt she had a really good appreciation of what we wanted in terms of culture. Tracy helped us with some Internal Audit recruitment in 2007 – the two candidates are still at with us now! We wouldn’t hesitate to use Tracy for future recruitment.” – Director of Internal Audit & Risk


“No hard sell just solid quality candidates that meet the need” – Group Director of Finance & Risk


“BTS offers a personal, tailored and honest process to ensure that they find the right fit for your recruitment needs” – Head of Finance


“I appointed Bayman Topping Smythe (BTS) to support the recruitment of seven finance professionals where I was Interim Finance Director. BTS submitted a very professional proposal that provided an innovative cost-effective solution for a competitive marketplace.  Once appointed Claire Bayman and Tracy Topping worked diligently to complete the assignment. They worked with us to fully understand the culture and values as well as the skills and aptitudes we were looking for.  This, alongside their exceptional connections to potential candidates, meant they promptly presented a substantial number of good quality candidates who were an organisational fit.  They supported us with the organisation of our robust selection process allowing us to involve stakeholders from across the business and choose the best candidate. I would have no hesitation in recommending Bayman Topping Smythe and hope I will have the opportunity to work with Claire and Tracy again in the future.” - Director of Housing & Corporate Services


“I have worked almost entirely with Claire and I would just say that she has been extremely effective in placing several very strong candidates with ourselves. She is always a pleasure to deal with, is very responsive, pays very close attention to our requirements, and provides excellent advice which helps us achieve the desired outcome.” – Head of Finance


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