Rents & Policy & Systems Manager

Rents and Service Charge - Liverpool, North West

Ref: 619Monday 14 August 2023

£47,099 to £52,056 + a range of Benefits - Liverpool - Hybrid / remote working

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Rent Policy and Systems Manager – Liverpool – Hybrid role / Fully remote role - £47,099  - £52,056 +  Benefits

Our client is a prestigious housing provider that has embarked on a large transitional change programme. As a result we are seeking a talented and experienced Rent Policy and Systems  Manager to lead the development of the group strategy and policies associated with rent charges.

The role will:

  • Develop the rent charges strategy, and associated policies, translating legislation and government guidelines into specific rules to ensure accurate formation of rent charges for all customers, the maintenance of associated models, calculators and systems.
  • Support the development of the frameworks and rules to drive the annual rent review calculations for all customers, including rules for tenants with secure rent status.
  • Own the data quality of all rent charge collateral including letters produced for customers, ensuring accuracy, consistency and compliance with legislation, government guidelines and group standards.
  • Ensure third party stakeholders have been informed of annual rent charges.
  • Ensure an appropriate compliance framework and monitoring process for all rent variations.
  • Provide rent policy expertise.
  • Lead and mentor the rents team.

It is essential you are an experienced people manager, with the ability to encourage a collaborative team working environment which strives to give the best-in-class service. Supporting both finance and non-finance colleagues you will have a natural ability to negotiate and challenge where necessary. You will also be fully conversant with government guidelines and policies surrounding rent charges and be able to work to tight deadlines and under pressure.



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